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【投訴多回應慢】多市考慮把311熱線分流
(2024/3/13)
【明報專訊】多倫多市政府正考慮把現有311投訴熱線分流,加快處理市民投訴,降低回應時間。
單在去年311接獲的各類查詢投訴數目就有逾140萬個。
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